For the past couple of years I've been posting answers when folks ask what electronics they should consider for their boats. My standard answer is "don't buy Raymarine". I have a C80 with a chartplotter, sonar, radar and Sirius satellite weather. It's all absolute junk.
To top it all off, a month ago I became frustrated enough with the equipment to suffer through an hour's wait on hold to talk to a technician. They told me to upgrade my software...which I did. The new software did nothing to improve the problems but did completely disable my radar/chartplotter overlay. Today, after another hour on hold, I was told "oh, yeah, the new version does break that. You should buy a $1,000 autopilot to fix the problem". Another 30 minutes was spent being passed around from tech support to sales and back, because apparently the old software version was no longer available.
Long story short, avoid Raymarine at all costs. I don't know how they became an established name in the marine electronics world but their products and support are now trash.
To top it all off, a month ago I became frustrated enough with the equipment to suffer through an hour's wait on hold to talk to a technician. They told me to upgrade my software...which I did. The new software did nothing to improve the problems but did completely disable my radar/chartplotter overlay. Today, after another hour on hold, I was told "oh, yeah, the new version does break that. You should buy a $1,000 autopilot to fix the problem". Another 30 minutes was spent being passed around from tech support to sales and back, because apparently the old software version was no longer available.
Long story short, avoid Raymarine at all costs. I don't know how they became an established name in the marine electronics world but their products and support are now trash.